Terms & Conditions

Welcome to Grail Guard. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from www.thegrailguard.com, you agree to these Terms. Please read them carefully before using our site.

1. General Information

Grail Guard (“we,” “us,” or “our”) is a brand dedicated to providing high-quality, affordable protection solutions for trading cards and collectibles. By accessing our site, purchasing a product, or interacting with our services, you agree to comply with these Terms and all applicable laws and regulations.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site following any changes means you accept those updates.

2. Products & Availability

All products listed on our website are subject to availability. We make every effort to ensure product descriptions, images, and pricing are accurate; however, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Limited edition or promotional products may not be restocked once sold out.

3. Pricing & Payments

All prices are displayed in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change without notice.
We accept major credit cards, debit cards, and other payment methods listed at checkout.

By completing a purchase, you confirm that you are authorized to use the provided payment method and that all billing information is accurate.

4. Shipping & Delivery

We offer domestic and international shipping through trusted carriers.
Shipping times may vary based on destination, carrier, and service level.
Customers are responsible for providing accurate shipping information at checkout. We are not liable for delays, lost packages, or additional fees caused by incorrect or incomplete addresses.

For detailed information, please refer to our Shipping Policy.

5. Returns & Refunds

We stand behind the quality of our products.
Our Return Policy outlines eligibility, timelines, and procedures for returns and refunds.
Please review the policy carefully before submitting a return request.

In general, returned items must be unused, in original packaging, and within the stated return window.
Return shipping costs will be deducted from your refund unless the return is due to a verified defect or fulfillment error.

6. Warranty Disclaimer

Our products are independently tested and verified to provide reasonable protection against ordinary wear and tear. However, Grail Guard cases do not guarantee protection against misuse, dropping, submersion, or other extreme conditions.

Use of Grail Guard products does not imply or provide any warranty or guarantee regarding the condition, grade, or value of any trading card or collectible.

We provide a 30-day limited warranty covering manufacturing defects only. For more details, see our Warranty Policy.

7. Intellectual Property

All content on this website — including the Grail Guard name, logo, designs, product images, text, and other materials — are the intellectual property of Grail Guard and protected by applicable copyright, trademark, and design laws.

You may not copy, reproduce, modify, distribute, or exploit any part of the site or its contents without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Grail Guard shall not be liable for any indirect, incidental, or consequential damages arising from:

Product misuse, mishandling, or modification;
Delays or issues with shipping carriers;
Inaccurate information provided by customers;
Loss of collectible value or grading condition.

Our total liability shall not exceed the purchase price of the product in question.

9. Third-Party Links

Our website may include links to third-party websites or services for convenience. Grail Guard is not responsible for the content, privacy policies, or practices of those external sites. Accessing third-party links is at your own risk.

10. Fraud & Misuse

We reserve the right to cancel orders or refuse service to anyone suspected of fraudulent activity, chargebacks, abuse of return policies, or other forms of misconduct.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
Any disputes shall be resolved exclusively in the courts located in California.